Frequently Asked Questions

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47 FAQs matched your search criteria.
  1. Can I try D3E before I buy it?
  2. Do I still need to use my anti-virus software with D3E & Bare Metal?
  3. Do you have any plans to support Linux and Mac OS?
  4. Do you work with resellers?
  5. Does D3E work with remote desktop.
  6. How can I add or remove deception files?
  7. How can I cancel or change my re occuring subscription?
  8. How can I end my subscription to D3E
  9. How can I get support for Cigent for Networks C4N
  10. How can I purchase a Cigent Bare Metal SSD?
  11. How can I purchase D3E?
  12. How can I test D3E to make sure it is working.
  13. How can I try or buy D3E
  14. How do I add file extension protection for D3E?
  15. How do I allow backblaze to backup my locked folders
  16. How do I contact support For Cigents D3E products.
  17. How do I create Locked or Protected folders
  18. How do I install D3E , or what is the installation process
  19. How does D3E stop ransomware?
  20. How does D3E work in conjunction with Windows Defender?
  21. How is a Cigent Bare Metal encryption different than Microsoft Bit Locker?
  22. How is D3E typically used?
  23. Is D3E the same as encryption?
  24. Is it possible to require users to save to Cigent Secure Drive and block C drive
  25. Is there a quide to set up and install D3E?
  26. My anti virus software is triggering D3E, what can I do?
  27. My verify email page is gone, how do I get back to it?
  28. No Supported drives detected
  29. Secure erasure of a Cigent Secure internal SSD
  30. Trouble attaching a file to email using default Windows application
  31. Understanding D3E secure drives
  32. What are your plans to integrate D3E with security solutions other than Windows Defender?
  33. What external usb drives with encryption support have been tested to work with D3E
  34. What happens if I use always on for file type Protection
  35. What happens to my locked and protected folders when my license expires
  36. What is a deception file?
  37. What is cigent D3E and what does it do?
  38. What is the difference between Cigent D3E and Bare Metal?
  39. What is the difference between Protected and Locked folders
  40. What is the difference between “Locked” and “Protected” folders in D3E?
  41. What kind of authentication can be used for accessing D3E?
  42. What Operating system will Cigent D3E work on?
  43. What type of data should be considered in setting up protected and locked folders in D3E?
  44. What versions of Windows do you support?
  45. Why doesnt D3E see my hard drives on the sytem and says none detected.
  46. Why should I buy D3E?
  47. Will backblaze work with D3E

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