Cigent Support

Click on the category to browse FAQs.

Cigent D3E (47)

FAQ

Can I try D3E before I buy it?

Do I still need to use my anti-virus software with D3E & Bare Metal?

Do you have any plans to support Linux and Mac OS?

Do you work with resellers?

Does D3E work with remote desktop.
Recon Sentinel Frequently asked questions (27)

FAQ

Are there any parental controls I can use?

Avast Software is triggering the recon sentinel , how can I fix this

Can I set a static IP for my Recon Sentinel?

Do I have to plug the Recon Sentinel into the back of my router?

Do we support multiple routers
Recon Sentinel General Inquiry (7)

FAQ

Are there any manuals to help me if I need it ?

Do I have to allow any special traffic for the Recon Sentinel to work?

How can I update my Recon Sentinel?

Is there a web page where i can get more information

What is recon sentinel and what does it do?
Recon Sentinel Getting support (2)

FAQ

How do I contact support for Recon Sentinel

I don't have the Recon Sentinel product yet , how can I get more information.
Recon Sentinel How do I ? (16)

FAQ

How do I do a Factory Reset

How and why would I use remove

How can I check the Status of my support ticket?

How can I pre order or buy a Recon Sentinel

How do I add a recon sentinel at home or office

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