Frequently Asked Question
What does the message on the display : Active Defense CM Running mean
Last Updated 5 years ago
Active Defense CM Running means that a problem was found on the network and was blocked.
You should go to the app and check the status screen to see if it was a new device found or something else. You would have probably received an e mail about this also.
If it is a new known device, then you can go to online or offline screen and look for blocked devices. When you scroll through the list there will be a large black button that says unblock, if this device is yours and it either was added or came online after the scan was completed , then you can click unblock and trusted and it will have access to the internet.
You should go to the app and check the status screen to see if it was a new device found or something else. You would have probably received an e mail about this also.
If it is a new known device, then you can go to online or offline screen and look for blocked devices. When you scroll through the list there will be a large black button that says unblock, if this device is yours and it either was added or came online after the scan was completed , then you can click unblock and trusted and it will have access to the internet.